“We think you may like this”: An investigation of electronic commerce personalization for privacy‐conscious consumers
通过两项实验（大学生和成人样本），研究消费者隐私关注如何影响其对电子商务个性化技术的接受，发现感知有用性正向影响使用意愿，隐私关注和自愿披露意愿起调节作用。
Abstract In this study, we examine and propose a personalization technology acceptance model (TAM) for e‐commerce. We conducted a 2 (Privacy concerns priming vs. Control condition) × 2 (Personalization vs. Nonpersonalization) factorial, between‐subjects experiment among college students (Study 1, N = 205) and adult samples (Study 2, N = 211). The findings indicate consumers' perceived usefulness of personalization technology is positively related to their behavioral intentions to use an e‐commerce mobile app, supporting Davis (1989)'s TAM. Data further demonstrate that consumers' privacy concerns (i.e., Study 1) and willingness to self‐disclose (i.e., Study 2) moderate the personalization–behavioral intention relationship. Overall, the efficacious operation of personalization technology in e‐commerce depends on the usefulness and precision of personalized recommendations as well as consumers' privacy concerns and preferences in trading off personal information.