游客心理健康驱动目的地选择、营销与匹配

Tourist Mental Health Drives Destination Choice, Marketing, and Matching

Journal of Travel Research · 2021
被引 82
ABS 4

中文导读

将休闲旅游视为心理健康投资,分析目的地营销如何匹配游客心理需求,并以一个全球知名目的地为例,在疫情前后验证了游客感知与选择中的心理健康成分。

Abstract

Leisure tourism, including destination choice, can be viewed as an investment in mental health maintenance. Destination marketing measures can thus be analyzed as mental health investment prospectuses, aiming to match tourist desires. A mental health framework is particularly relevant for parks and nature tourism destinations, since the benefits of nature for mental health are strongly established. We test it for one globally iconic destination, using a large-scale qualitative approach, both before and during the COVID-19 pandemic. Tourists’ perceptions and choices contain strong mental health and well-being components, derived largely from autonomous information sources, and differing depending on origins. Parks agencies emphasize factual cognitive aspects, but tourism enterprises and destination marketing organizations use affective approaches appealing to tourists’ mental health.

旅游管理心理健康目的地营销休闲旅游