行动之时与克制之时:悖论情境下的日常意义建构

A time to act and a time for restraint: Everyday sensegiving in the context of paradox

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2021
被引 20
人大 AABS 4

中文导读

研究领导者日常意义建构策略如何影响下属对矛盾政策的遵从,发现实用化和内化策略比官僚沟通更有效,对理解悖论情境下的领导力有启示。

Abstract

Summary Using a mixed‐methods approach, this study examines how leaders' everyday sensegiving strategies shape followers' compliance with a paradoxical use‐of‐force policy. Building on performance data derived from 41 teams and interviews with their respective team leaders, our findings point to two sensegiving strategies: practical (connecting the policy to larger organizational goals) and internalization (connecting the policy to team members' personal norms, experiences, and values). We also identified a third communication strategy, which did not involve sensegiving: bureaucratic communication (ignoring the paradox and delivering the policy). Findings show that followers deviated less from the paradoxical policy when their leaders used either of the two sensegiving strategies (internalization and practical) compared with the bureaucratic strategy. The findings shed light on the interplay between sensegiving and leadership theories that relate to the dynamics of motivating followers in contexts of paradox, particularly meaning‐based leadership.

领导力组织行为悖论管理沟通策略