Bridging the Digital Divide in Ethnic Minority Older Adults: an Organisational Qualitative Study
通过对一家旁遮普语电台的印度老年志愿者进行案例研究，探讨组织内老年人接受和使用智能设备时的数字鸿沟，发现即使有健康问题的老年人也愿意在能获得实际或无形收益时使用技术。
Abstract This paper aims to explore and understand the digital divide in older adults when accepting and using smart devices within an organization. Using an in-depth single case study, the digital divide is explored and understood using technology-mediated learning for older adults when using smart devices; ie. tablet devices. The case study is based on a group of educated, older Indian adult volunteers at a local Punjabi radio station. A qualitative approach used the data collection techniques of interviews, observations, informal conversations and reference to archival documents and interpretivism for analysis. Our findings revealed that older adults with ailments have shorter lives, contrary to popular perception, can be very active in their communities, are able to use basic IT and are willing to use technology when it leads to significant tangible or intangible benefits without considering the remaining time of their lives. Contributions for policymakers and industry are also offered in this paper.