绿色服装购买行为:基于刺激-有机体-行为-后果(SOBC)视角的日本可持续消费研究

Green apparel buying behaviour: A Stimulus–Organism–Behaviour–Consequence (SOBC) perspective on sustainability‐oriented consumption in Japan

BUSINESS STRATEGY AND THE ENVIRONMENT · 2021
被引 149
人大 A-ABS 3

中文导读

研究了日本消费者绿色服装购买行为,发现乐观情绪通过标签满意度和欲望正向影响购买意向,进而促进购物习惯和实际购买,有助于缩小意图-行为差距。

Abstract

Abstract The green apparel literature has previously examined the disparity between consumers' positive purchase intentions and their actual purchase behaviour. This dichotomous behaviour represents the critical ‘intention–behaviour gap’, which marketers must seek to reduce to increase sales of their products. The current study thus seeks to identify the drivers of green apparel purchase behaviour that may potentially mitigate this gap. The proposed conceptual model is grounded in the Stimulus–Organism–Behaviour–Consequence (SOBC) paradigm and is tested through an analysis of cross‐sectional data collected from 387 green apparel product consumers in Japan who were sourced through Macromill Inc. The findings suggest that optimism as the stimulus is positively associated with labelling satisfaction and labelling desire, which, in turn, are positively associated with purchase intentions, representing behaviour. Furthermore, purchase intentions are positively associated with shopping routine and fully mediate the association between shopping routine and buying behaviour. The study provides interesting strategic inputs for green apparel marketers and retailers.

消费者行为绿色营销可持续消费服装零售