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“我把它弄好了”:使用自组装产品如何提高任务表现

“I Made It Work”: How Using a Self‐Assembled Product Increases Task Performance

Journal of Consumer Psychology · 2021
被引 13
FT50ABS 4*

中文导读

三项实验表明,使用自己组装的产品(而非同款成品)能提升任务表现,原因是增强了自我效能感,且该效应仅在真正使用产品时出现。

Abstract

Although it is well established that consumers have an increased valuation for self‐assembled products, less is known about how using such products influences objective consumption outcomes. Across three experiments, the current research demonstrates that consumers perform better on tasks when they use a product they have self‐assembled—as opposed to an identical but ready‐to‐use product. We show that this effect results from an increase in self‐efficacy and rule out possible alternative accounts (i.e., product efficacy beliefs, performance motivation, feelings of psychological ownership, and product liking). In addition, we demonstrate that the self‐assembly effect emerges only when consumers actually use the self‐assembled product, is robust when product assembly requires different amounts of time and effort, and is not merely the result of a question‐behavior effect. Theoretical contributions and opportunities for future research are discussed.

消费者行为自我效能产品组装任务绩效市场营销