Workshop methodology design: Innovation-oriented participatory processes for sustainability
本研究采用参与式行动研究方法，基于变革理论、设计思维和可持续商业模式设计了一套工作坊方法论，并在疫情期间由目的地管理组织测试，证明其能促进系统性变革、创造力、协作、共情和赋权，助力旅游业可持续转型。
Workshop methodologies based on overarching knowledge structures are necessary for a shift of the tourism sector towards sustainability. We adopted a participatory action research approach and designed a workshop methodology based on the main tenets and tools of the theory of change, design thinking, and sustainable business models. We tested this methodology within a project initiated by a destination management organisation to promote innovation during the covid-19 crisis and used the results to identify improvements and recommendations for future applications. Although further tests are needed, the study proved that the developed methodology has great potential for promoting the systemic change, creativity, collaboration, empathy, and empowerment that are necessary for a sustainability shift.