被困在工作中:辱虐管理的障碍模型

Trapped at Work: The Barriers Model of Abusive Supervision

ACADEMY OF MANAGEMENT PERSPECTIVES · 2021
被引 38
人大 AABS 4

中文导读

针对辱虐管理为何长期持续的问题,提出了一个洋葱形障碍模型,从社会、组织、主管到下属自身四个层面解释下属难以逃离的原因,对研究者和实践者均有参考价值。

Abstract

While research on abusive supervision is thriving, we still know very little about the sustained nature of the phenomenon. Additionally, most papers focusing on the prolonged character of the detrimental relational dynamic take a within-dyad perspective, largely ignoring within-person, group or other external influences. Addressing these gaps in the literature, we introduce the Barriers Model of Abusive Supervision. This model posits a hierarchically organized set of obstacles that make it difficult for followers to escape the abusive supervisor, explaining why abuse can continue over long periods of time. Specifically, we present an onion-shaped model in which the follower has a central position with each subsequent layer representing a more external cluster of barriers to leaving the abusive supervisor. Ranging from external to internal, these layers are: Barriers in the larger societal context (Layer 1; e.g., ambiguous laws), barriers in the organizational context (Layer 2; e.g., unclear policies), barriers due to the abusive supervisor (Layer 3; e.g., isolating followers), and barriers within the abused follower (Layer 4; e.g., implicit leadership theories). We hope that our model inspires future research on the sustained nature of abusive supervision and provides practitioners with the necessary background information to help abused followers escape their supervisors.

辱虐管理组织行为学工作场所心理学领导力