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谁在冒险?突发灾害中组织风险承担的一个框架

Who Takes Risks? A Framework on Organizational Risk‐Taking During Sudden‐Onset Disasters

Production and Operations Management · 2021
被引 16
人大 AFT50UTD24ABS 4

中文导读

研究了四类人道主义组织在突发灾害不同阶段的风险承担行为,发现扩展型组织在即时响应阶段规避风险、短期恢复阶段冒险,而延伸型组织则相反,为管理者预测组织行为提供了框架。

Abstract

Do humanitarian organizations exhibit similar risk‐taking behavior? This study analyzed 60 interviews from 24 case studies on four types of organizations involved in disaster response: established, expanding, extending, and emergent. By elaborating on organizational attention theory, this study investigated how organizational tasks, structures, attention, and context combine to influence organizational risk‐taking behavior by different organizational types during sudden‐onset disasters. Counterintuitively, the results indicate that two organizational types shift their risk‐taking behavior in reverse directions during disaster response stages. Expanding organizations (e.g., primary disaster response NGOs) are generally risk‐averse during the immediate response stage but become risk‐taking during the short‐term recovery stage. In contrast, extending organizations (e.g., homeless shelters) are risk‐taking during the immediate response but become risk‐averse during short‐term recovery. While established organizations are generally risk‐averse, the study differentiated between two sub‐types of established organizations with nuanced differences in risk‐taking behavior. Finally, while emergent organizations show a propensity toward risk‐taking, the results differentiate between two emergent sub‐types, where the socially emergent sub‐type (e.g., church volunteer groups) shows more pronounced risk‐taking behavior than the enterprise emergent subtype (e.g., corporate volunteer groups). The study contributes to organizational attention theory by showing how the varied risk‐taking behaviors are related to the three dimensions of performance (resource agility, resource adaptability, and resource alignment), commonly referred to as the Triple‐A model. The study implications provide researchers and managers with a framework to help understand and predict risk‐taking behavior by organizational types and sub‐types during disaster relief operations.

组织行为灾害管理风险管理非营利组织