领导者情绪过山车:观察到的领导者情绪波动与员工投入度研究

The Roller Coaster of Leader Affect: An Investigation of Observed Leader Affect Variability and Engagement

JOURNAL OF MANAGEMENT · 2021
被引 17
人大 AFT50ABS 4*

中文导读

研究发现,领导者日常情绪的波动会削弱其积极情绪对员工情绪和投入度的正面影响,但不会改变消极情绪的负面影响。

Abstract

Recognizing the dynamic nature of affect, we consider observed leader affect and its variability as important social signals that jointly impact employees’ daily affective reactions and work engagement. Integrating the emotion as social information model and adaptation-level theory, we hypothesized that the impact of daily observed leader affect on employees’ affect and subsequent work engagement is moderated by observed leader affect variability. To test the model, an experience sampling method (ESM) involving two surveys per day over 10 days was employed with a sample of 75 employees. Results indicated that observed leader affect variability weakened the positive relationship between observed leader positive affect and employee work engagement via employee positive affect. Also, observed leader negative affect was negatively related to employee work engagement via employee negative affect, but this indirect effect was not moderated by observed leader affect variability. Our results highlight the critical role of observed leader affect variability in understanding leaders’ affective influence on employee affect and engagement.

组织行为学领导力工作投入情绪研究经验取样法