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每日决定在家办公还是去办公室办公:每日工作相关和新冠疫情相关压力源对次日工作地点的影响

Making daily decisions to work from home or to work in the office: The impacts of daily work- and COVID-related stressors on next-day work location.

Journal of Applied Psychology · 2021
被引 124 · 同刊同年前 6%
人大 A+FT50ABS 4*

中文导读

研究通过日记法调查127名中国IT员工,发现工作家庭边界压力和工作协调压力促使其次日去办公室,而工作负荷压力促使其次日在家办公,新冠疫情感染风险压力会调节技术压力和工作负荷压力的影响。

Abstract

To protect workers' safety while gradually resuming on-site operations amid the COVID-19 pandemic, many organizations are offering employees the flexibility to decide their work location on a daily basis (i.e., whether to work from home or to work in the office on a particular day). However, little is known about what factors drive employees' daily decisions to work from home versus office during the pandemic. Taking a social ecological perspective, we conceptualize employees' daily choice of work location (home vs. office) as a way to cope with stressors they have encountered on the previous day, and conducted a daily diary study to examine how five categories of work-related and COVID-related stressors during the pandemic (identified through a pilot interview study) may jointly predict employees' next-day work location. We collected data over five workdays from 127 participants working in a Chinese IT company which allowed employees to choose their work location on a daily basis amid the pandemic. We found that experiencing more work-family boundary stressors and work coordination stressors on a certain day were associated with a greater likelihood of working in the office (vs. at home) on the next day, while experiencing more workload stressors prompted employees to work at home (vs. in the office) on the next day. Furthermore, we found that COVID-19 infection-related stressors moderated the effects of technology stressors and workload stressors on next-day work location. Our research findings offer implications for understanding the driving factors of daily work location choices during and beyond the pandemic. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

组织行为学工作压力远程办公新冠疫情决策心理学