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隐藏在人群中:秘密迫使消费者从众

Hiding in the Crowd: Secrecy Compels Consumer Conformity

Journal of Consumer Research · 2021
被引 16
人大 AFT50UTD24ABS 4*

中文导读

研究发现,当消费者的秘密被唤起时,他们更倾向于从众消费,目的是避免社会关注,且这一效应受自我控制能力调节。

Abstract

Abstract This research investigates how secrecy (i.e., a state in which people have an active intention to conceal information from others) affects individuals’ consumption behavior. Six studies reveal that making consumers’ secrets salient increases their tendency to conform in their consumption and show that this effect is driven by the desire to avoid social attention. This effect is moderated by consumers’ perceived self-control capacity. This research uncovers a novel downstream consequence of secrecy on consumer behavior and provides insight into when conforming consumption can serve as a strategy to help consumers avoid unwanted social attention. This research has important practical implications concerning using notions of secrecy in marketing strategies and promoting conforming products.

消费者行为社会心理学市场营销秘密与隐私