Speaking on behalf of the vulnerable? Voluntary translations of citizen needs to policy in community co-production
基于对弱势老年人和难民合作生产活动的质性研究，探讨志愿者如何将公民需求翻译给政策制定者，并识别出两种翻译失败形式。
Vulnerable citizens often depend on volunteers or others to translate their needs into relevant concerns for policy makers. This is particularly so in the context of co-production of public service provision. However, knowledge of how this translation works in practice is scarce. Based on a qualitative study of co-production activities targeting vulnerable elderly citizens and refugees, this paper explores volunteers’ translations of citizen needs and identifies two forms of failure: entangled translations fail because municipal staff suspect volunteers of justifying volunteer interests as citizen needs, while restricted translations fail to justify citizen needs as collective concerns because volunteers draw excessively on anecdotal formats.