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预算对消费者支出的影响

The Influence of Budgets on Consumer Spending

Journal of Consumer Research · 2022
被引 22
人大 AFT50UTD24ABS 4*

中文导读

利用英国理财应用数据、加拿大信用合作社实地实验和美国消费者财务日记,发现预算普遍过于乐观但确实能减少支出,且影响持续六个月,冲动型消费者预算更低而非支出更多。

Abstract

Abstract Foundational research in marketing and behavioral economics has revealed a great deal about the psychology of budgeting. However, little is known about the extent to which budgets do (or do not) influence consumers’ real-world spending. The present research addresses this gap in the literature using naturally occurring budgeting and spending data provided by a popular personal finance app in the UK, a field experiment conducted with members of a Canadian credit union, and a financial diary study conducted with consumers in the US. Budget compliance is generally weak because budgets are wildly optimistic. However, optimistic budgets do help consumers reduce their spending. Moreover, the influence of budgets on spending is surprisingly sticky: consumers continue to reduce their spending six months after setting a budget, even though spending remains over-budget. Impulsive consumers exhibit worse budget compliance than less-impulsive consumers. However, counterintuitively, this is predominately because more impulsive consumers set lower budgets than less-impulsive consumers, not because they spend more. Finally, we provide evidence that budgets influence spending across several theory-informing psychographic variables. Taken together, these findings show that budgets can be both wildly optimistic and highly influential and that beliefs about the nature of consumers’ budgets require updating.

消费者行为行为经济学市场营销个人理财