Beyond the Crisis: Trust repair in an interorganizational network
在组织层面信任修复研究基础上,解释了组织间网络中两个信任修复阶段(宣泄与催化)如何修复网络信任,并说明网络信任变化如何改变治理形式,使网络更持久稳定。
This article extends understanding of trust repair by explaining in more detail the dynamics of trust at the network level. Building on organizational-level trust repair research, the article explains how two periods of trust repair – catharsis and catalysis – contribute to trust repair of an interorganizational network. In addition, the article describes how changes to network-level trust in an interorganizational network change the governance form of the network, making the interorganizational network more durable and stable.