A tension lens for understanding public innovation diffusion processes
通过纵向案例研究，探讨公务员如何在充满张力的官僚和政治环境中推动公共创新扩散，发现张力管理策略通过联合学习从简单演变为复杂，并主张张力可被用于推动创新而非视为障碍。
How do public servants diffuse public innovations in a bureaucratic and political environment that is fraught with tensions? Through a longitudinal case study, this research explores how tension management evolves with regard to two tensions observed in the diffusion process: control versus resistance and competing interests among stakeholders. Drawing upon three theoretical perspectives (contingency, paradox, and dialectic), the study shows that tension management strategies often evolve from simple to complex through a mechanism of joint learning. This study moves away from a traditional approach that considers tensions as barriers and argues that tensions can be engaged to move innovations forward.