党派偏见与美国联邦政府公民满意度、信心和信任

Partisan bias and citizen satisfaction, confidence, and trust in the U.S. Federal Government

Public Management Review · 2021
被引 24
ABS 4

中文导读

研究基于8,341份调查数据,发现党派偏见显著影响公民对联邦政府服务的满意度、信心和信任,且存在不对称的“执政总统”效应,为动态解读政府绩效数据提供警示。

Abstract

While the U.S. federal government has adopted myriad initiatives mandating collection of citizen evaluations of its services, scant research exists into how prior biases such as those arising from political partisanship affect these performance metrics. In this study, we examine a multi-year sample asking U.S. citizens about their experiences with federal government services (n = 8,341). Guided by motivated reasoning theory, the results show that partisanship affects citizen satisfaction, confidence, and trust in the federal government during both Democratic (2015–2016) and Republican (2017–2018) presidential administrations. However, the results indicate an asymmetric ‘president-in-power’ effect, complicating efforts to interpret this data dynamically and over time as power changes hands.

公共管理政治学政府绩效评估公民满意度