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美丽与自信:提升自我感知吸引力如何减少情境依赖选择中的偏好不确定性

Beautiful and Confident: How Boosting Self-Perceived Attractiveness Reduces Preference Uncertainty in Context-Dependent Choices

Journal of Marketing Research · 2021
被引 30
人大 AFT50UTD24ABS 4*

中文导读

研究了消费者自我感知吸引力的提升如何增强自信、减少偏好不确定性,从而降低对选择情境的依赖,减少妥协、平均和默认选项的选择。

Abstract

Despite marketers’ efforts to make consumers feel attractive in many sales and advertising contexts, little is known about how consumers’ self-perceived physical attractiveness influences their decision making. The authors examine whether a boost in consumers’ self-perceived attractiveness influences subsequent choices in domains unrelated to beauty. Across six studies, the authors find converging evidence that a boost in consumers’ self-perceived attractiveness enhances their general self-confidence and reduces preference uncertainty, resulting in less reliance on the choice context and thus fewer choices of compromise, all-average, and default options. The findings further show that consumers use self-confidence as metacognitive information for inferring preference uncertainty in subsequent decisions. This process is a misattribution that can be attenuated when consumers attribute their self-confidence to the self-perceived attractiveness. The article concludes with a discussion of theoretical and managerial implications.

消费者行为决策心理学市场营销自我认知