Understanding diverse types of performance information use: evidence from an institutional isomorphism perspective
基于制度理论，研究强制、规范和模仿三种同构压力如何影响公共组织对绩效信息的不同使用方式，基于韩国公共服务机构的调查数据。
Drawing on institutional theory, this study examines coercive, normative, and mimetic forces to explain the conditions under which different types of performance information are used. This study employs a series of empirical models using data from surveys of South Korean public service organizations (2017–2018). The results suggest that institutional isomorphism differently influences public organizations’ performance information use. Whereas coercive pressure is positively involved in financial support and resources, normative pressure is negatively connected with project management and resource allocation. Other critical factors such as leadership, information availability, and developmental culture also matter to performance information use.