感知群体情绪分歧对个体和群体层面的影响

Individual- and group-level consequences of divergence in perceived group affect

HUMAN RELATIONS · 2021
被引 9
人大 AFT50ABS 4

中文导读

研究团队成员对群体情绪感知不一致时,会降低个人对团队的承诺,并削弱群体情绪对团队绩效的正面作用。

Abstract

The shared mood or affect of a work group can exert a powerful influence on the group’s social dynamics and effectiveness. However, the mood of others can be difficult to read, leading to divergent perceptions of group affect among members. What happens when individuals perceive the group’s affect differently? We answer this question by investigating how divergence in perceptions of group affect influences individuals’ social integration and the group’s performance. In doing so, we examine the implications of divergence in perceived group affect for individuals and the group as a whole. In a field study of 1419 individuals in 107 work groups, we found that divergence in perceptions of the group’s positive affect was negatively associated with individuals’ commitment to the team and undermined the positive impact of group affect on group performance. We discuss the implications of our findings for refining theory on group affect, the value of strongly shared affect, and how leaders can foster a stronger sense of shared affect within groups.

组织行为学群体情绪工作团队社会认知