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使用假新闻广告的欺骗性声明:对消费者的影响

Deceptive Claims Using Fake News Advertising: The Impact on Consumers

Journal of Marketing Research · 2021
被引 42
人大 AFT50UTD24ABS 4*

中文导读

利用美国联邦贸易委员会关闭假新闻广告的机会,研究发现假新闻广告能吸引新客户,其关闭后产品网站访问量下降22%,且消费者转向常规广告的替代效应有限。

Abstract

Fake news advertising—advertising that mimics legitimate news articles—can be harmful if it misleads consumers to take actions they otherwise would not have taken (e.g., purchase an inferior product). However, little is known about whether fake news ads bring in new customers or are merely viewed by people already in the market for the advertised products. The author exploits a Federal Trade Commission–enabled shutdown of fake news advertisements for various products such as acai cleanses and teeth whiteners (but where the product sites continued to remain operational) to identify the extent of consumer interest in the presence and absence of fake news advertising. The findings indicate that interest wanes after the shutdown of fake news advertising, with the probability of a product site not receiving any new visits increasing by 22%. The overall decline in visits caused by the absence of fake news ads occurs despite some substitution by consumers to regular advertisements.

广告消费者行为市场营销网络广告虚假广告