Living with restrictions: The duration of restrictions influences construal levels
研究发现,面临暂时限制(如短期饮食控制)的人更关注具体细节,而永久限制(如慢性病)的人更关注抽象特征,这影响了他们的产品偏好和购物选择,对营销者和政策制定者有实际启示。
Abstract Many people live with restrictions in their daily lives. Overlooked in past research is how individuals who experience restrictions construe information. We propose that individuals with temporary (permanent) restrictions adopt a more concrete (abstract) level of construal. Theoretically, perceptions of loss of control explain the construal level of consumers with temporary (vs. permanent) restrictions. We tested our hypotheses in a series of four quasi‐experiment studies both in the field and online, including samples of individuals with diabetes and celiac disease. The results show that individuals who experience temporary (permanent) restrictions adopt more concrete (abstract) levels of construal, which results in their preference for products that communicate brand (category) attributes and shelves that contain only restriction‐related (mixture of restriction‐ and no restriction‐related) products. These findings extend developments in the literature on restrictions and construal level theory by showing the effects of duration of restrictions on individuals’ mindset and generate actionable implications for marketers and policymakers.