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当支付变得社交化:个人对个人支付方式削弱禀赋效应

When Payments Go Social: The Use of Person-to-Person Payment Methods Attenuates the Endowment Effect

Journal of Marketing Research · 2022
被引 1
人大 AFT50UTD24ABS 4*

中文导读

研究个人对个人(P2P)支付方式如何影响消费者的参与式定价决策,发现相比传统支付,P2P支付能激活社交交易情境,使买卖双方出价更合作,从而削弱禀赋效应,提高交易成功率近10%。

Abstract

The authors examine how person-to-person (P2P) payment methods affect consumers’ participative pricing decisions. Participative pricing occurs when people choose how much to pay for a good or how much they will sell it for. This pricing mechanism is increasingly common, for example, on platforms like Craigslist, eBay, or Etsy. A successful transaction requires that consumers converge on a mutually acceptable price, yet decades of research on the endowment effect show that sellers often demand more for goods than buyers are willing to pay. The authors propose that compared with traditional payment methods, when consumers use P2P payments they make somewhat more cooperative pricing decisions: buyers are willing to pay a bit more and sellers are willing to accept a bit less. This attenuates the endowment effect and increases the odds of a successful trade. This occurs because even when the trade is with a stranger, P2P payments can subtly activate a social transaction context, cuing the social transaction pricing norm of making more cooperative pricing offers. The authors test these proposals in eight studies using consequential and hypothetical choices, moderation, and mediated moderation. A simulation indicates that compared with traditional payment methods, the use of P2P payments can increase successful transactions in a marketplace by nearly 10%.

消费者行为支付方式定价决策禀赋效应