日常未完成任务何时能提升工作绩效?员工反思性与正念的调节作用

When do daily unattained tasks boost job performance? The moderating role of employee reflexivity and mindfulness

International Journal of Human Resource Management · 2021
被引 7
ABS 3

中文导读

研究发现,日常未完成任务(缺乏闭合感)对工作绩效的影响取决于员工的反思性和正念水平:高反思性时提升当日绩效,高正念时提升次日绩效。

Abstract

Although unattained work goals and tasks are often viewed by management as an undesired state, the present paper proposes that daily lack of closure can sometimes boost rather than block job performance. Lack of closure is defined as an employee state or subjective feeling whereby the tasks, goals, or projects of a working day remain incomplete. This state is hypothesized to positively relate to job performance for high trait-level employee reflexivity and high day-level employee mindfulness and to negatively relate to job performance for low reflexivity and low mindfulness. To test expectations, a diary survey study was conducted among 209 employees of different sectors. Results supported both hypotheses but with a different temporal pattern for each moderator: On the one hand, previous-day lack of closure negatively related to day-level performance for low employee mindfulness and positively related to day-level performance for high employee mindfulness. On the other hand, day-level lack of closure negatively related to same-day performance for low employee reflexivity and positively related to same-day performance for high employee reflexivity. Theoretical implications of the findings are discussed and practical recommendations are formulated about how employee reflexivity and mindfulness can be enhanced, for example, though workplace interventions.

组织行为学工作心理学人力资源管理正念研究