社交媒体引发的错失恐惧症在工作场所的心理和行为结果

Psychological and behavioral outcomes of social media-induced fear of missing out at the workplace

JOURNAL OF BUSINESS RESEARCH · 2021
被引 132 · 同刊同年前 10%
人大 A-ABS 3

中文导读

研究了员工在工作时间使用社交媒体时,个人倾向(如表现欲和窥视欲)如何通过错失恐惧症导致强迫使用、工作绩效下降和拖延等心理与行为结果,基于312份美国员工数据验证了模型。

Abstract

The intense proliferation of social media platforms into every facet of human lives has engaged researchers' attention towards understanding their adverse influences, referred to as the dark side of social media (DoSM) in the evolving literature. A relatively unexplored context in this regard is employees' personal use of social media during work hours and its impact on work-related outcomes. Since using social media during work hours can have implications for work performance and productivity, the lack of research in the area needs to be addressed by scholars sooner rather than later. Specifically, it is important to understand the drivers and outcomes of such behaviour. We have thus conceptualized a theoretical model based on the associations among individual tendencies (exhibitionism and voyeurism), fear of missing out (FoMO), and individual-level psychological (compulsive use of social media) and behavioral (work performance decrement and procrastination) outcomes of social media use during work hours. Grounded in the stressor-strain-outcomes (SSO) framework, the hypothesized associations were tested by a path analysis of 312 responses collected from individuals working in the United States. The results confirmed significant relationships between individual tendencies and FoMO, as well as psychological and behavioural outcomes. The findings contribute to the evolving literature around DoSM in the workplace and offer useful and practical insights.

社交媒体工作场所行为心理学组织行为学