Augmented Reality in Manufacturing: Exploring Workers’ Perceptions of Barriers
研究了制造业工人对增强现实技术应用的障碍感知，基于263名工人数据，识别了多个障碍及其与技术抵抗和接受因素的关系，为管理者提供建议。
Augmented reality (AR) integrates virtual information realistically into a user's field of view. While research and industry forecasts agree that it will take several years for AR to be developed into a mass market technology, companies have already started rolling it out as an enterprise tool. By providing their workers virtual work-related information into the field of view, companies expect higher levels of efficiency. While some studies have tackled the positive aspects of AR, very little is known about potential barriers to AR in manufacturing. In this article, we constitute the first attempt to close this research gap by drawing on technology resistance research, incorporating findings from pilot studies, and analyzing data received from 263 manufacturing workers. As a result, it complements the extant literature by identifying multiple barriers to AR adoption on the worker level, assessing the magnitude of these barriers across different groups of workers, and identifying their relationships with technology resistance and acceptance factors. The findings extend technology resistance research, contribute to AR user research, and provide multiple recommendations for AR managers.