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消费者乐趣的解放-投入理论

A Liberating-Engagement Theory of Consumer Fun

Journal of Consumer Research · 2021
被引 50
人大 AFT50UTD24ABS 4*

中文导读

通过多方法研究,提出消费者乐趣的心理理论,认为乐趣是享乐投入与解放感的结合,并识别出四个情境促进因素,阐明乐趣与消费及幸福的关系。

Abstract

Abstract The experience of fun plays a major role in the consumer society. Drawing on a grounded theory approach, we advance a psychological theory of consumer fun. Through an integration of in-depth interviews, narrative analyses, controlled experiments, structural equation modeling, and a photo-ethnography, our multimethod investigation makes four main contributions. First, we show that the experience of fun rests on the combination of two psychological pillars: hedonic engagement and a sense of liberation. Fun is an experience of liberating engagement—a temporary release from psychological restriction via a hedonically engaging activity. Second, we identify four situational facilitators—novelty, social connectedness, spontaneity, and spatial/temporal boundedness—that promote the experience of fun through their effects on hedonic engagement and the sense of liberation. Third, we show that although the psychology of fun is not consumption specific, there is an intimate connection between fun and consumption. Finally, we clarify the relation and distinction between fun and happiness. We discuss implications for our understanding of consumption experiences, business practices related to the engineering of fun, and consumers’ own pursuits of fun and happiness.

消费者行为心理学享乐消费幸福感