更多选项如何削弱折中效应:旅行决策中折中效应的边界条件研究

How More Options Decrease the Compromise Effect: Investigating Boundary Conditions for the Compromise Effect in Travel Decisions

Journal of Travel Research · 2021
被引 27
ABS 4

中文导读

研究发现旅行者在选择集选项增多时,折中效应(倾向于选中间选项)会减弱,主要原因是选项间属性距离变化,这对旅游营销和产品设计有参考价值。

Abstract

Travelers often demonstrate the compromise effect—a tendency to choose the intermediate option(s) when facing difficult trade-off decisions. The compromise effect has been replicated in very specific settings where typically only two or three options were available. This research extends our understanding of the compromise effect by examining the impact of the number of options on travelers’ choices. Based on two different accounts (i.e., attribute distance account vs. decision complexity account), we predict that the compromise effect will be attenuated as the number of options in a choice set increases. Four experimental studies provide supporting evidence for this argument and support the attribute distance account as the main underlying mechanism. This research contributes to the extant tourism and travel choice literature by responding to the call to investigate the compromise effect in complex buying contexts.

旅游消费者选择决策行为选择集