克服SSM新手在浮现相关世界观以采取改进行动时的挑战

Overcoming the challenge of those new with SSM in surfacing relevant worldviews for action to improve

Journal of the Operational Research Society · 2021
被引 15
ABS 3

中文导读

针对软系统方法论(SSM)新手在从问题识别到构建活动模型时难以浮现相关世界观的挑战,提出用7-S框架作为辅助工具,帮助在时间有限的情况下有效形成改进行动。

Abstract

Soft systems methodology (SSM) has become a broadly used and hands-on approach to systems thinking. Flexibility has been a key to the increasing use of SSM in both study and practice. Such flexibility is not necessarily good news for those who are unfamiliar with SSM. In some instances, SSM users face significant challenges when progressing from the early stage of finding out the problematic situation to crafting the purposeful activity model. The stumbling factor often involves the crucial step of the emergence of different relevant worldviews. Failing to capture relevant worldviews just in time will result in difficulty formulating accommodative action to improve. In such a case, the SSM result can be unsatisfactory. To address this issue, we propose using the 7-S framework as an auxiliary tool assisting those new with SSM in emerging relevant worldviews for action to improve in a time-constrained situation.

软系统方法论系统思维管理科学知识管理