广告限制如何影响消费者搜索?

How Do Restrictions on Advertising Affect Consumer Search?

Management Science · 2021
被引 13
人大 A+FT50UTD24ABS 4*

中文导读

利用美国FDA对制药公司互联网搜索广告的打击作为自然实验,研究发现广告移除后消费者更倾向于从用户生成内容网站或非FDA监管的网站(如加拿大药房和草药网站)获取信息。

Abstract

Advertising is often criticized for presenting only partial or selective information about products. This criticism is particularly pronounced for health products, where large asymmetries in information may exist between consumers and firms. This paper explores how government restrictions designed to prevent selective advertising affect the types of information to which consumers are exposed. We exploit a natural experiment in the form of a U.S. Food and Drug Administration (FDA) crackdown that prevented pharmaceutical companies from using selectively chosen information in their Internet search ads. Because companies could not adequately document side effects within the advertising space allowed, they removed their ads. Our results suggest that, after the ads were removed, consumers were more likely to seek information from websites based on user-generated content or websites that focused on medical treatments not regulated by the FDA, such as Canadian pharmacies and sites promoting herbal remedies. This paper was accepted by Matthew Shum, marketing.

广告限制消费者搜索选择性信息FDA监管