一位NHS医生在新冠疫情第一波期间倦怠的亲身体验

An NHS Doctor’s Lived Experience of Burnout during the First Wave of Covid-19

Work, Employment and Society · 2021
被引 12
ABS 4

中文导读

通过一位NHS医生的亲身叙述,揭示了在新冠疫情第一波期间,组织与外部社会政治因素如何共同导致倦怠,并发现了一种以保持职业效能为起点、随后因工作强化而转向疏离的倦怠模式。

Abstract

This article offers the lived experiences of an NHS doctor working on the front line in an English NHS Trust during the first wave of the Covid-19 pandemic. The overall aim of the article is to offer a context-specific perspective on the employee experience of burnout by drawing out the interplay of organisational and external/socio-political factors during an atypical time. The narrative also highlights an as yet unexplored pattern of burnout with active maintenance of professional efficacy as the starting point which then interacts with high levels of work intensification prevalent in the NHS, leading to the coping mechanisms of depersonalisation and detachment. Existing research has predominantly focused on how/why employees experience burnout at the organisational level of analysis, leaving a gap in the literature on how external/socio-political and time contexts may impact employee burnout.

倦怠新冠疫情医护人员组织行为社会政治因素