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众包工作、数字阈限与西方不稳定性之外的文化认可替代方案:超越认识论上的空白之地

Crowdwork, digital liminality and the enactment of culturally recognised alternatives to Western precarity: beyond epistemological terra nullius

European Journal of Information Systems · 2021
被引 45
ABS 4

中文导读

研究尼日利亚众包工人如何利用自身文化传统将短期众包工作转化为长期就业,挑战了西方关于不稳定性劳动的普遍假设,对发展中国家的劳动研究具有启示。

Abstract

Research on crowdwork in developing countries considers it precarious. This reproduces its Western conceptualisation assuming that crowdworkers in developing countries imitate their Western counterparts, without close examination of their experiences and responses to work conditions. This study breaks this epistemological terra nullius to pursue an in-depth examination of workers’ lived experience in a developing country and provide a non-Western perspective. It questions how crowdworkers experience and respond to crowdwork and adopts an inductive approach in examining crowdworkers in Nigeria. Unlike the work precarity thesis, we find that crowdworkers in Nigeria transition and transform crowdwork into long-term employment, drawing on their own cultural heritage, social norms and traditions. Through the lens of the indigenous theory of liminality, we conceptualise crowdwork as liminal digital work and uncover three phases in this transformation process. The study concludes that the agency of workers, their culture and their own context play important roles in their experience of crowdwork. This demonstrates that the in-depth examination of the phenomenon in developing countries could destabilise the dominant knowledge, decoupling it from its origin of production and exposing and examining its implicit and explicit assumptions, and hence advance theorisation.

众包工作数字劳动阈限理论发展中国家文化视角