共创的组织成熟度:面向公共组织的多属性决策支持模型

Organizational maturity for co-creation: Towards a multi-attribute decision support model for public organizations

Government Information Quarterly · 2021
被引 44
ABS 3

中文导读

基于文献综述和两个欧洲案例,构建了一个包含25个属性的多属性决策支持模型,用于评估公共组织在共创方面的成熟度。

Abstract

The paper conceptualizes a multi-attribute decision support model for the assessment of organizational maturity for co-creation, specifically for public organizations. This is achieved on the basis of a systematic literature review (i.e. content analysis) and analysis of two European case studies of promising collaborative practices (from UK and Slovenia). The co-creation drivers and barriers elicited from these two sources are integrated in a decision support model, thus setting the layout of a multi-attribute decision support model for the assessment of organizational maturity for co-creation. The final model conceptualized here consists of 25 attributes or criteria grouped into three categories: organization capacity, staff capacity, and a wider political and normative context in which public organizations act.

公共管理组织行为决策支持系统共创