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推广圆周率日:消费者对特殊节日主题促销活动的反应

Promoting Pi Day: Consumer Response to Special Day‐Themed Sales Promotions

Journal of Consumer Psychology · 2021
被引 15
FT50ABS 4*

中文导读

通过实地研究和实验室研究,发现消费者对与特殊节日(如圆周率日)关联的折扣反应更积极,这种效应由消费者对营销者创造力的感知驱动,但促销效果会因节日主题的普及度和企业与节日的匹配度而减弱。

Abstract

Many firms now link discounts to “special days”—novel holidays/events not historically associated with promotions (e.g., Pi Day). Using a field study and laboratory studies, we explore consumers’ responses to special day‐themed sales promotions. Specifically, we demonstrate that consumers respond more favorably to a discount celebrating a special day compared to the same discount with no link to the special day. Further, we show that consumers’ increased intentions to use special day‐themed discounts are driven by their perceptions of the marketer’s creativity (both the originality and appropriateness dimensions) through a marketplace metacognition process. Thus, when a given special day‐themed discount becomes commonplace in the marketplace (i.e., originality is low) or when there is low fit between the firm and special day (i.e., appropriateness is low), special day‐themed promotions are no more effective than more traditional types of one‐day sales. Finally, we develop a typology of special day‐themed sales promotions and offer avenues for future research on how consumers respond to such promotional efforts.

市场营销消费者行为促销策略广告