效果逻辑与早期创新成功:顾客共创的调节效应

Effectuation Logic and Early Innovation Success: The Moderating Effect of Customer Co‐creation

BRITISH JOURNAL OF MANAGEMENT · 2021
被引 20
人大 A-ABS 4

中文导读

研究顾客共创活动如何调节效果逻辑与早期创新成功的关系,发现共创能增强效果逻辑对创新绩效的贡献,对创新管理者和营销人员有参考价值。

Abstract

Abstract This research examines whether and how customer co‐creation activities moderate the relationship between effectuation logic and performance in the early stage of the innovation process. Effectuation logic is a promising decision‐making logic for innovation success, but the tools that help translate this approach into innovation performance are under‐researched. Three key dimensions of effectuation logic are examined: means‐driven, partnerships and control. The results of a large‐scale survey‐based study indicate a varied and nuanced role of co‐creation as a means to enhance the contribution of effectuation logic to early innovation success. This research helps increase our understanding of the often abstract principles of effectuation logic by examining its manifestation within the context of innovation and by showing how specific firm practices, here customer co‐creation activities, can accentuate the contribution of effectuation logic to early innovation performance.

创新管理顾客共创效果逻辑营销