被一些人爱更好吗?企业炫耀作为印象管理策略

Better to Be Loved By Some? Firm Flaunting as an Impression Management Strategy

Academy of Management Review · 2021
被引 49
人大 A+FT50UTD24ABS 4*

中文导读

研究企业如何通过炫耀行为(展示财富和资源)来缓冲不可预测负面事件的影响,并解释其通过增强利益相关者群体独特性来产生净正面评价的机制。

Abstract

Firms can use a range of proactive impression management behaviors to reduce the impact of a negative event on firm outcomes. When a negative event is unpredictable, we theorize that firms can engage in ostentatious behaviors that display the firm’s affluence and robust resource base. We term these behaviors “flaunting,” and we present a two-part model that investigates how flaunting can reduce the impact of an unpredictable negative event on firm outcomes and why it is effective at doing so. In part one, we theorize how flaunting can generate net positive stakeholder group evaluations by enhancing distinctiveness among stakeholder groups. In part two, we theorize that the net positive stakeholder group evaluations can buffer the impact of an unpredictable negative event on firm outcomes. We also argue that this buffering effect is amplified when the flaunting firm actively manages stakeholder group distinctiveness. Thus, while flaunting can be both off-putting and enticing to different stakeholder groups, we theorize that courting the love of some may be worth the cost of being disliked (or worse) by others.

印象管理炫耀行为利益相关者评价负面事件缓冲