🌙

学习激励:免费提供如何帮助或阻碍动机

Incentives for learning: How free offers help or hinder motivation

International Journal of Research in Marketing · 2021
被引 10
ABS 4

中文导读

研究对比了免费课程中两种定价方式(学费豁免与学费返还)对成人学习者长期学习动机的影响,发现返还方式因涉及货币成本更能促进坚持和投入。

Abstract

This research examines how incentives for learning can be designed to promote lasting learning motivation. The authors examined this research question in the context of continuing education, in which adult learners were given the opportunity to take educational courses for free. The authors contrasted two approaches commonly used when offering free courses—a tuition waiver versus a tuition refund. Although both arrangements were priced at zero, refunds outperformed waivers in promoting long-term learning, due to the monetary cost incurred in the former instance (even if it was refundable). In the first study, an e-learning activity was offered to the participants for free; those who were offered a fee refund (vs. waiver) were less likely to drop out, spent more time reading the learning materials, and were more likely to return to the learning activity during the post-experimental phase. Two further studies showed that when the participants evaluated an incentivized learning opportunity, the waiver drew more attention to the incentive and reduced attention to the learning benefits, but the refund preserved the latter considerations. The last study demonstrated the possibility of directing attention to the learning benefits by introducing a non-monetary cost into the signup procedure for a free course. These findings are consistent with the mental accounting explanation, which suggests that people are motivated to track and seek out learning benefits after they have incurred a cost.

行为经济学教育心理学消费者行为动机研究