口吃:组织沟通中的污名与(失能)视角

Stuttering: Stigma and perspectives of (dis)ability in organizational communication

HUMAN RESOURCE MANAGEMENT REVIEW · 2021
被引 20
人大 A-ABS 3

中文导读

构建了组织沟通中口吃污名模型,探讨沟通有效性窄定义如何加剧对口吃者的污名,并提出组织减少污名的策略。

Abstract

There is a general consensus regarding the essential nature of effective communication in the workplace. However, in practice, there seems to be a narrow and specific definition of communication effectiveness that goes above and beyond the ability to deliver information. This perpetuates stigma surrounding communication disorders such as stuttering, and helps drive negative employment outcomes for those who stutter. In this paper, we develop a model of Stuttering Stigma in Organizational Communication (SSOC) in order to better understand the complexity surrounding communication, stuttering, and stigma. We discuss implications for organizations and strategies for stigma reduction.

组织沟通污名研究应用心理学社会心理学沟通障碍