组织政治及其通过真实性和情绪耗竭对绩效和越轨行为的影响

Organizational Politics and its Impact on Performance and Deviance Through Authenticity and Emotional Exhaustion

BRITISH JOURNAL OF MANAGEMENT · 2021
被引 11
人大 A-ABS 4

中文导读

通过多方法研究(调查和实验),发现组织政治通过降低员工真实性和增加情绪耗竭,分别损害绩效和引发越轨行为,对管理者理解政治氛围的负面影响有参考价值。

Abstract

Abstract We used a multi‐method approach (i.e. multi‐source survey and two experiments) to investigate the mediating mechanisms that link two distinct facets of organizational politics to employee performance and deviance. Study 1 surveyed 132 employees and their direct supervisors working in a call centre. We found that authenticity mediated the effect of general politics on supervisor‐rated performance and that emotional exhaustion mediated the effect of pay and promotion politics on supervisor‐rated deviance. To address causality concerns from Study 1, Study 2 adopted an experimental design to test the impact of high/low general political behaviour on authenticity and task performance. Authenticity mediated the effect of general politics on task performance. In Study 3, we used a similar experimental design to test if high/low perceptions of politics that are related to pay and promotion influence emotional exhaustion and deviance. Subjects in the condition depicting high politics in pay and promotion reported the highest levels of emotional exhaustion, and emotional exhaustion mediated the effects of pay and promotion politics on deviance. Overall, our findings suggest that distinctive types of perceived political behaviours at work influence individuals in negative ways, eventually inducing employees to lower their performance and engage in deviant practices.

组织行为学人力资源管理工作心理学组织政治