Co-production in digital transformation of public administration and public value creation: The case of Denmark
研究了丹麦公共行政数字化转型中如何通过共同生产方法制定和实施数字战略,并识别出公民、经济、行政和社会四类公共价值。
Public administrations are investing in the digital transformation of their citizen-oriented services and internal administrative processes. They are using co-production approaches and include different types of stakeholders into these transformative processes to increase service quality and generate public value. In this study, we investigate how these co-production approaches are implemented in both digital strategy formulation and implementation in Denmark. We identify four different types of public value: citizen, economic, administrative and societal public value.