The Effect of Affect: An Appraisal Theory Perspective on Emotional Engagement in Narrative Persuasion
本研究整合情感评价理论，提出叙事广告中受众情感投入的新框架，强调离散情感及其引发的评价主题对说服效果的影响，对广告商理解情感机制有参考价值。
Most recent research examining the influence of story-based advertisements on persuasion leverages theories of narrative and character involvement. These theories emphasize emotional engagement as key to stories’ persuasive influence. Researchers who build on these theories tend to assume that an audience will experience the emotions depicted by a focal character and examine emotional engagement with respect to intensity (i.e., amount of emotion experienced). The current work integrates insights from the appraisal theory of emotion to develop a framework of audience emotional engagement in stories. We expand the current conceptualization of emotional engagement in narratives to include the discrete emotion experienced while involved in the story as well as the event appraisals that elicit the emotions. We highlight antecedents of an audience’s emotional response to a story and ways in which the appraisal theme associated with the discrete emotion experienced while emotionally engaged in a narrative ad explains variance in outcomes of importance to advertisers.