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我们对自己负责:团队问责的关系视角

We Hold Ourselves Accountable: A Relational View of Team Accountability

Journal of Business Ethics · 2021
被引 26
人大 AABS 3

中文导读

研究团队问责的概念,基于美国和欧洲参与者开发测量工具,对65个爱尔兰商科学生团队进行三个月模拟实验,发现初始团队问责与信任、承诺、效能和情感认同密切相关,能增加努力和合作意愿,但未显著提升任务绩效。

Abstract

Accountability is of universal interest to the business ethics community, but the emphasis to date has been primarily at the level of the industry, organization, or key individuals. This paper unites concepts from relational and felt accountability and team dynamics to provide an initial explanatory framework that emphasizes the importance of social interactions to team accountability. We develop a measure of team accountability using participants in the USA and Europe and then use it to study a cohort of 65 teams of Irish business students over three months as they complete a complex simulation. Our hypotheses test the origins of team accountability and its effects on subsequent team performance and attitudinal states. Results indicate that initial team accountability is strongly related to team trust, commitment, efficacy, and identifying with the team emotionally. In established teams, accountability increases effort and willingness to continue to collaborate but did not significantly improve task performance in this investigation.

商业伦理团队管理组织行为学心理学