重新思考团队正念在团队关系冲突中的作用:基于冲突管理的视角

Rethinking the role of team mindfulness in team relationship conflict: A conflict management perspective

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2021
被引 32
人大 AABS 4

中文导读

基于合作与竞争理论,研究团队正念如何通过影响冲突处理方式(合作或竞争)来减少团队关系冲突,并发现高工作负荷会削弱这一作用。

Abstract

Summary Why and when does team mindfulness help to reduce team relationship conflict? To answer this question, we develop and test a theoretical model that builds on Deutsch's theory of cooperation and competition. A two‐wave time‐lagged survey was conducted with 68 teams in an airline food service company located in China. The results showed that team mindfulness was negatively related to team relationship conflict via an increased cooperative conflict approach and a decreased competitive conflict approach. Further, high team job demands were shown to weaken the positive direct effect of team mindfulness on a cooperative conflict approach, as well as the indirect effect of team mindfulness on team relationship conflict via a cooperative approach. Theoretical contributions and practical implications are discussed.

团队正念关系冲突冲突管理团队效能