Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England
研究英格兰市际合作在新冠疫情封锁期间对住房福利服务的影响，发现合作部分缓解了服务准确性下降，但未保护服务速度。
Resilient organizations maintain functioning during times of unexpected adversity. Collaboration may enhance resilience by enabling scarce information, resources and capabilities to be leveraged across organizations, although it may also impede rapid and flexible decision-making. We explore this dilemma using the case of ‘inter-municipal’ collaboration in England, analysing how the first COVID-19 lockdown in 2020 affected the provision of Housing Benefit – a locally administered social-security entitlement. Using OLS, probit, random-effects GLS and Hausman-Taylor estimations on time-series data from 187 lower-tier councils, we find that collaboration partly limited the decline in service accuracy but gave no protection to service speed.