How and when service beneficiaries’ gratitude enriches employees’ daily lives.
研究服务提供者（如医护人员）感受到患者感激后，如何提升工作中的关系能量，进而改善家庭生活，并发现职业身份的影响。
service providers (i.e., healthcare professionals) benefit from receiving service beneficiaries' (i.e., patients) gratitude in their daily work. We hypothesize that perceived gratitude from service beneficiaries enhances service providers' relational energy at work, which spills over to benefit their family lives later in the day. In addition, we hypothesize that the effect of gratitude on relational energy and its subsequent spillover effect to the family are contingent on employees' occupational identity. Two experience sampling studies with data collected from healthcare professionals and their spouses for two consecutive weeks (each) provided support for our hypothesized model. We conclude by discussing the theoretical and practical implications of our work. (PsycInfo Database Record (c) 2022 APA, all rights reserved).