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问得越多,得到越少:额外问题如何损害外部有效性

The More You Ask, the Less You Get: When Additional Questions Hurt External Validity

Journal of Marketing Research · 2021
被引 28
人大 AFT50UTD24ABS 4*

中文导读

研究发现,在偏好诱导任务中,随着提问数量增加,受访者会越来越依赖任务特定的决策过程,导致外部有效性下降,且偏好测量的外部有效性在仅7个问题后达到峰值。

Abstract

Researchers and practitioners in marketing, economics, and public policy often use preference elicitation tasks to forecast real-world behaviors. These tasks typically ask a series of similarly structured questions. The authors posit that every time a respondent answers an additional elicitation question, two things happen: (1) they provide information about some parameter(s) of interest, such as their time preference or the partworth for a product attribute, and (2) the respondent increasingly “adapts” to the task—that is, using task-specific decision processes specialized for this task that may or may not apply to other tasks. Importantly, adaptation comes at the cost of potential mismatch between the task-specific decision process and real-world processes that generate the target behaviors, such that asking more questions can reduce external validity. The authors used mouse and eye tracking to trace decision processes in time preference measurement and conjoint choice tasks. Respondents increasingly relied on task-specific decision processes as more questions were asked, leading to reduced external validity for both related tasks and real-world behaviors. Importantly, the external validity of measured preferences peaked after as few as seven questions in both types of tasks. When measuring preferences, less can be more.

市场营销经济学公共政策偏好诱导决策过程