The Charismatic Organization: Vision 2000 and Corporate Change in a State-Owned Organization
本文分析了澳大利亚国有电信垄断企业Telecom Australia在竞争威胁下，运用组织理论进行文化改革的尝试，详述了其变革管理项目“愿景2000”如何代表电信改革的另一种路径。
British Telecom’s 1984 partial privatization set in motion the privatization and deregulation of many international state-owned telecommunications carriers. Most previous research on the privatization and deregulation of state-owned telecommunications carriers has focused on the economic outcomes. However, this was also a time of changes in managerial practice and thinking influenced by organizational theory. This article presents an analysis of the use of the prescriptions of Rosabeth Kanter in the attempted reform of the organizational culture of Australia’s largest business in the 1980s: the government-owned telecommunications monopoly Telecom Australia (now Telstra). It details the attempt to transform Telecom under the incipient threat of the introduction of competition to the telecommunications market and demonstrates how the country’s largest change management program, Vision 2000, represented an alternative approach to telecommunications reform.