Trust in Islamic Business‐to‐Business Relationships: Evidence from Indonesia
研究了伊斯兰文化背景下信贷员对企业客户的信任如何影响融资决策，发现基于价值观的信任比基于能力的信任更重要。
Abstract We examine the role of trust within Islamic culture in business‐to‐business relationships by exploring the link between credit officers’ trust in business customers and their financing decisions. In line with our framework, which is based on the fact that Islamic culture is characterized by a collectivistic approach and clan‐based social structure, we find that value‐based trust is more important than competence‐based trust in explaining business relationships. The results support the argument that Islamic culture business relationships are grounded more on the principles, values and norms that a partner brings to the relationship than on business skills. Our results are robust to endogeneity and multilevel issues.