目的地员工服务质量对游客环境责任行为的影响:一个包含环境承诺、目的地社会责任和动机归因的有调节的中介模型

The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibility and motive attributions

Tourism Management · 2021
被引 122
ABS 4
旅游管理服务质量管理环境行为社会责任消费者心理学