Organizational mindfulness to innovation at an organization in the cork sector
通过研究软木行业领先企业使用创新平台支持创意阶段的过程，发现该平台将集体注意力引向流程的渐进式创新，而非产品的颠覆性创新，为发展信息系统正念理论提供了实证依据。
Purpose The purpose of the research described in this paper is to provide empirical evidence pointing to IT artifacts' contribution to organizational mindfulness. Design/methodology/approach To accomplish the specified aim, the authors studied how a leading company in the cork industry uses a platform to support the innovation process's ideation phase. This case study took two and a half years, and the research information was collected in documents, meetings, observations and interviews. Findings The study provides empirical evidence pointing to the funneling of collective attention induced by the studied platform. The use of an innovation platform was engaging the collective attention to the incremental innovation of processes to the detriment of products' disruptive innovation. Originality/value The authors’ findings contribute to developing an IS mindfulness theory and designing sociotechnical arrangements that expand organizational mindfulness. The analysis of the gathered research information resulted in a first explanation for the impact of using IT artifacts on organizational mindfulness. The resulting framework emerged as a first step in the effort to develop an IS mindfulness theory, paving the way for developing a methodological approach to support CIOs in addressing the challenges of the digital age.